Your monitoring team is a specific group of people that have access to the Grid monitoring platform, and we sometime refer to your monitoring team in some of the push notifications you will receive when using Smart24.
Normally they would be people who are part of your company or part of a security team, and we would typically expect that you are already in communication with them via email or phone.
If you have any doubts about who your monitoring team is, you should contact your Smart24 administrator, or contact your monitoring team with a message.
Your monitoring team's Grid account has a name which is shown at the top of the Smart24 home screen.
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