Summary Window Explained
When a device triggers an alarm, an SOS message is immediately sent to the GRID and a pop-up window with the device name and event type is displayed. In this example, a panic alarm is explained. This is the same process for a breached geofence, speeding and non-report alarms.
- The name type of alarm is displayed at the top of the window, with the corresponding colour for that event. Here we can see a panic alarm in red.
- Users have the option to view other alarms that are 1 day old, 1 week old, 1 month, or 3 months old.
- The red square next to the call sign indicates an active alarm (this will be orange for a Geofence alarm, blue for a Report alarm and yellow for a Speed alarm). A grey square indicates the GRID user has acknowledged the alarm to the device.
- The name of the device that triggered the alarm is shown. Alarms are displayed in order. If there is more than one alarm, the latest alarm is displayed first.
- Clicking the Device name will display the date and time that the alarm was received.
- Options to manage, acknowledge or reset an alarm are given be clicking on the individual device name.
- Clicking Manage allows the user to view the device’s location, send messages to the device or devices closest to it.
- Acknowledge automatically sends a message to the user of the device that the alarm has been acknowledged, whilst muting the alarm sound on the GRID. Multiple alarms can be acknowledged simultaneously.
- The Reset button will reset the alarm, sending a command to the alarming device to reset their alarm.
- The User can reset or acknowledge all alarms at the same time.
- The icon provides further information such as GPS coordinates, speed, sirection of travel, start/end time of alarm and the user who acknowledged / reset the alarm.
- To close the Summary Window, click X.