Alarm Summary Window

Summary Window Explained

When a device triggers an alarm, an SOS message is immediately sent to the GRID and a pop-up window with the device name and event type is displayed. In this example, a panic alarm is explained. This is the same process for a breached geofence, speeding and non-report alarms. 

1. The name type of alarm is displayed at the top of the window, with the corresponding colour for that event. Here we can see a panic alarm in red.

2. Users have the option to view other alarms that are 1 day old, 1 week old, 1 month, or 3 months old.

3. The red square next to the call sign indicates an active alarm (this will be orange for a Geofence alarm, blue for a Report alarm and yellow for a Speed alarm). A grey square indicates the GRID user has acknowledged the alarm to the device.

4. The name of the device that triggered the alarm is shown. Alarms are displayed in order. If there is more than one alarm, the latest alarm is displayed first.

5. Clicking the Device name will display the date and time that the alarm was received.  

6. Options to manage, acknowledge or reset an alarm are given be clicking on the individual device name.

7. Clicking Manage allows the user to view the device’s location, send messages to the device or devices closest to it.

8. Acknowledge automatically sends a message to the user of the device that the alarm has been acknowledged, whilst muting the alarm sound on the GRID. Multiple alarms can be acknowledged simultaneously.

9. The Reset button will reset the alarm, sending a command to the alarming device to reset their alarm.

10. The User can reset or acknowledge all alarms at the same time. 

11. The  icon provides further information such as GPS coordinates, speed, sirection of travel, start/end time of alarm and the user who acknowledged / reset the alarm.

12. To close the Summary Window, click X.