- Go to grid.track24.com.
- Enter your username and password. Note that you can sign in with either your username or your email address to the Grid platform. Your username/email address is not case sensitive, however, your password is.
- If you see the 'I am not a robot' challenge, you will need to tick the tick box, and perhaps complete some short tasks to prove that you are a real person.
- Click 'Sign In'.
If you need a reminder of your username, you can initiate a password reset via the 'Forgot your password' link. You will receive a reminder of your username in the greeting of the email you receive. Please see the 'Forgot Password' article for a step by step guide.
If you are signing in from some older iPhones and iPads, you may need to disable 'private browsing mode' to avoid the error 'Quota exceeded'.