What information is contained in the collision alert?
Your location, user identity, and an alert flag. This information lets your location be shown on a map, and is needed to alert your monitoring team to know who to contact. In the future we intend to send the most recent trip information in addition to the collision location.
Who will the collision alert be sent to?
It will be sent to a monitoring platform (a dedicated server) and then immediately forwarded onto your monitoring team via SMS, email, and audio-visual notifications on a web application.
Who will respond to the collision alert?
Your monitoring team.
Will collision detection work if I am using my phone at the time of the collision, for instance if I am a passenger?
Yes. Collision Detection works regardless of the state of the phone or its orientation (in your hand, in your pocket, in a cup holder, in a mount).
Does Collision Response work if I am travelling at low velocity (under 20 mph) and another vehicle collides with me?
Collision detection is designed to work for vehicles traveling over 20 mph. If you are going slower than this and someone else collides with you, the Zendrive SDK will not detect it as a collision. The Zendrive SDK is also unable to detect when someone else collides with you, even if that person is moving at more than 20 mph at the time of the impact.
Does Collision Response work for motorcyclists?
Motorcycle trips will be detected. However as Zendrive collision detection has been optimised and calibrated for car collisions, you should assume that motorcycle collisions will not be detected.
Does Collision Response work for cyclists and pedestrians?
No. The SDK will not detect a car hitting you while you are on a bike or walking because it will only detect when you collide with someone else while you are moving at more than 20 mph. The SDK will most likely not even be active while you are walking or riding a bike because it is only designed to detect motor vehicle trips.
Will the local emergency services, law enforcement, or roadside assistance be automatically notified?
No. Our focus is on providing an automated, purpose built, private Emergency Response system to supplement what may be available as through public systems
If I brake suddenly, will this create a Collision Alert?
No. The Zendrive SDK can distinguish ‘harsh braking’ from a collision.
If I drop my phone will a collision alert be sent? Will there be lots of ‘false positives’ (false alarms)?