All Track24 devices have the capability of triggering a non-report alarm, with this alarm being configured on the Grid platform from the device menu. A non-report alarm is triggered when a device does not report to the Grid for a specified period of time. To set a device specific non-report rule, please follow the advice on this article.
Non-reports alarms appear on the Grid as a navy blue alert, please see below for an example. The alert tab will remain navy blue until the alarm is acknowledged and reset successfully.
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