A Customer Administrator has complete access and oversight to your Grid platform. They can view all devices, groups, users, geofences, alerts, and locations. As such, Track24 advises that you do not make too many Customer Administrators for your platform. Track24 would recommend making Device Group Admins, who have complete access and oversight to their assigned group only.
To add a Customer Administrator to your platform, please follow the below guide.
1. Click Users
2. Click Add New Customer Admin
3. Enter in the following details: Username, first name, last name, email address, phone number, timezone, and if they should receive alarms notifications via email and/or SMS.
4. Click Save